PRIVACY STATEMENT
As a responsible lender, BCRS Business Loans Limited (“BCRS”) is committed to protecting the data that we collect to provide the investments into SME businesses we support across the Midlands and Wales. We only gather information for the purposes of assessing, disbursing and monitoring the loans we make. We do not buy or sell Personal Data, and we only share a limited amount of data to a small number of trusted organisations who are vital in their support of BCRS. Our staff care about you and your business, and this means we are dedicated to making sure your data is safe and secure here at BCRS.
PRIVACY POLICY
As a responsible lender, BCRS is committed to protecting the data that we collect to provide the investments into SME businesses we support across the Midlands and Wales.
What information do we collect about you?
We collect, use, share and store information about you and your business when you make an enquiry for a business loan through BCRS. If your loan application is successful, we will continue to monitor your loan activity until the debt is repaid. We also collect information when you voluntarily complete customer surveys, provide feedback, or if you fail to make payments on time.
How will we use the information about you?
We use the data you have provided internally to assess, disburse and monitor your loans. This includes ensuring that we meet our legal and regulatory requirements. We only share a limited amount of data with a small number of trusted organisations who are vital in their support of BCRS. We do not buy or sell Personal Data.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email on customerrelations@bcrs.org.uk or write to us at BCRS Business Loans Limited, Technology Centre, Wolverhampton Science Park, Glaisher Drive, Wolverhampton, WV10 9RU. We may make a small charge of £25 for this service.
We always want the information we hold about you to be up to date and accurate. If any of the information we hold is either incorrect or out of date, please contact us and we will amend it straight away.
How long do we hold your information?
We will store information for no longer than is necessary to meet our contractual obligations for the loans that we provide. This will mean that we will continue to hold some information for a period of time after your account has closed or our relationship has ended. This is to comply with our legal and regulatory obligations to keep records of our relationship, to resolve disputes, or where we have contractual stipulations with our funders.
Changes to our privacy policy
We keep our Privacy Policy under regular review and we will update this website when changes are made. This Privacy Policy was last updated in May 2018.
How to contact us
Please contact us if you have any questions about our Privacy Policy or the information we hold about you, using the following contact methods:
- Email: customerrelations@bcrs.org.uk
- write: BCRS Business Loans Limited, Technology Centre, Wolverhampton Science Park, Glaisher Drive, Wolverhampton, WV10 9RU
- phone: 0345 313 8410
