FAQs

Answers to some of your questions

How much can I borrow?
Over what period can I have a loan?
What areas do you cover?
I have adverse credit history. Can you still help me?
Do I need security/ what security is required?
How long will the loan process take?
I would like a loan statement? Who do I contact?
I need to update my contact details
I’m having difficulty in paying my loan. Who can I talk to?
I would like a top up to my loan. Who do I speak to?
I’d like to pay my loan off early – are there any early repayment fees?
Can I make overpayments?
How do I make a Subject Access Request?

How much can I borrow?

We offer business loans from £10,000 to £150,000.

Over what period can I have a loan?

Loans are advanced over a period of 1 to 7 years, subject to criteria.

What areas do you cover?

Your business should be located in or around the West Midlands.

I have adverse credit history. Can you still help me?

For us, no viable business should go unsupported. Please fill out an enquiry form. Every case is assessed upon its own merits, so please discuss your situation with a BCRS representative when we contact you. This will normally be within 48 hours of receiving your enquiry form.

Do I need security/ what security is required?

  • The following security will be taken
  • Debenture for Limited companies
  • Personal Guarantees from all key parties

Further security may be requested if we think it prudent – usually for loans in excess of £50,000.  Every case is assessed upon its own merits, so please discuss this requirement with your Loan Officer.

How long will the loan process take?

On average our turn around time is two weeks. However, this is dependent on how quickly you send all required documentation over to us and the complexity of your loan application.  Every case is assessed upon its own merits, so please discuss with your Loan Officer.

I would like a loan statement? Who do I contact?

Please contact the office on 0345 313 8410 or email enquiries@bcrs.org.uk

I need to update my contact details

We always want the information we hold about you to be up to date and accurate.  If any of the information we hold is either incorrect or out of date, please contact us on 0345 313 8410 or email enquiries@bcrs.org.uk and we will amend it straight away, or complete the form in the ‘contact us’ section.

I’m having difficulty in paying my loan. Who can I talk to?

You can talk to us at any time. Please contact the office on 0345 313 8410 and ask for Vickie Roberts. Alternatively, please email Vickie.Roberts@bcrs.org.uk

I would like a top up to my loan. Who do I speak to?

In the first instance please contact your Loan Officer that helped you on your previous application. However, you can also contact the office on 0345 313 8410 where someone will be very happy to help.

I’d like to pay my loan off early – are there any early repayment fees?

We do not charge early repayment fees. We want your business to be a success so for us it doesn’t make sense to charge you for paying off your loan early.

Can I make overpayments?

Yes, you can. Please contact the office on 0345 313 8410 or email enquiries@bcrs.org.uk where one of the team will give you the required bank details to help you make your payment.

How do I make a Subject Access Request?

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email on customerrelations@bcrs.org.uk or write to us at BCRS Business Loans Limited, Technology Centre, Wolverhampton Science Park, Glaisher Drive, Wolverhampton, WV10 9RU.  We may make a small charge of £25 for this service.

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