Job Description
Job Title: Office Manager/Executive Assistant
Hours: 37 hours per work (reduced hours would be considered).
Flexible start time of 8am to 10am and flexible finish time of 4pm to 6pm,
with ½ hour for lunch break.
Work Location: Office based – Wolverhampton
Holidays: 28 days per annum plus statutory Bank Holidays and Birthday.
Salary: £28,000 per year.
Pension: Up to 10% matching contribution to group personal pension scheme. Plus
4 x basic salary cover for death in service (after qualifying period).
Other Benefits: Annual £250 Personal Development Allowance, Health Cash Plan and
Hospital Treatment Insurance. Discretionary Annual Bonus. Continuing
professional development (after qualifying period).
Responsible to: Finance Director.
Other key Chief Executive, Finance Director, Head of Business
Relationships: Development, Head of Marketing & Impact and other members of the
Leadership Team.
Job Purpose:
We are a leading CDFI seeking a highly organised and proactive Executive
Assistant to support our executive team. This role is perfect for someone
who thrives in a fast-paced environment and is looking to broaden their
skill set with responsibilities in HR, office management, and IT.
Main duties
Executive Support:
• Provide comprehensive administrative support to the executive team, including
managing calendars, scheduling meetings, and appointments.
• Coordinate travel arrangements and itineraries.
• Handle confidential and sensitive information with discretion.
• Responsible for formal and informal minutes at Board, Board committee, Leadership
Team (LT) and other meetings and track action items for follow-up.
• Coordinate office events and meetings and lead on volunteering days, annual away days
and other staff events.
HR Assistance:
• Assist with recruitment processes, including posting job ads, scheduling interviews, and
onboarding new employees.
• Maintain employee records and assist with HR documentation.
• Manage annual holiday calculations and HR Key Performance Indicators (KPI) reporting
•Support the FD team with various HR administrative tasks.
• Keep ‘BrightHR’ up to date (HR System) including coordinating the Performance
Development Review process, insurance documentation and other HR Administration as
directed by the Finance Director or Chief Executive.
• Manage the induction process for all new colleagues ensuring it is delivered in line with
the policy, including the organisation of admission badges, IT access, equipment
provision, and administration.
Office Management:
• Oversee daily office operations to ensure a smooth and efficient working environment,
including the relationship with the landlord, storage, and archiving.
• Manage office supplies and equipment, ensuring everything is well-stocked and
functioning.
• Responsible for the IT function and liaison with IT support (Superfast IT), including the
printers, systems, PAT testing and mobile phones.
• Opening and dealing with post, scanning, filing and retention (as appropriate)
• Act as first point of contact for all incoming calls and directing them to the relevant
parties.
• Act as Health and Safety Coordinator, ensuring the office environment is safe.
• Manage the Company Credit Card and ensure compliance with the purchasing policy,
• Support preparation of, and authorisation of, loan documentation prior to sending to
customers.
• Adhere to company policies and procedures including BCRS Performance Management
Framework and Equal Opportunities Policy.
• Undertake training as required under BCRS’s regulatory framework.
This job description is not exhaustive but is provided to assist the applicant to know what
his/her main duties would be. It may be amended from time to time in line with the
demands of working in a fast-paced and dynamic company.
Skills and Qualifications
• Proven experience as an Executive Assistant or in a similar administrative role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite and basic IT troubleshooting.
• Experience in HR and office management.
• Ability to handle sensitive information with confidentiality.
• Ideally, CIPD Qualified level 3 or higher.
What We Offer:
• Competitive salary and benefits package (final salary will be based on experience).
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
How to Apply:
Interested candidates are invited to submit their resume and a cover letter
detailing their relevant experience and why they are a good fit for this role to
Emma.Leigh@bcrs.org.uk
Closing date: 22 April 2025*
*BCRS Business Loans reserve the right to close the application process early if we receive a sufficient number of applications.
